Free shipping costs on every Xinfrared order. Fast Shipping: 3 - 4 business days FedEx shipping service for:

Warm Reminder: please note if the Solar Generator bundle is purchased, all items included will be shipped in separate packages.

Return your undamaged Xinfrared products for ANY reason, within 30 days, and you'll receive a full refund. When contacting customer service for any return requests, you’ll receive a free, pre-paid return label. With Xinfrared 30 day money back guarantee policy, please return materials in a new/near-new condition and you'll get your money back!

Free return label for your return request whilst your product is under warranty. A free replacement whilst your product is under warranty. Free shipping on your replacement under the warranty.

Our dedicated support team will answer all your questions within 24 hours (working days).

• 3+2 years warranty - Xinfrared 3000 Pro Series/2000 Pro Series/1500 Pro Series/1000 Pro Series, related accessories and Solar Panel Connector.

• 2+1 years warranty - Xinfrared 1500 Series/1000 Series/500 Series/300 Series/240 Series/160 Series/SolarSaga 200W/100W/80W, related accessories and carrying case.

• A 6 month warranty on renewed Xinfrared products.

• Please contact Xinfrared for warranty extensions at any time.